You can choose "Show All" or "Show only Deleted" to recover. Now all scanned files are listed on the program according to category. Note 5: Mac users can’t recover the “Messenger” data, but they can recover the “Kik & Attachments” data (which is not supported on Windows). Please tick what you would like to scan and recover, or just select all, then tap on "Scan" to proceed. When the software detects your device, it will show you the page as follows. Step 3: Scanning iOS Device for Lost Data Note 4: If the iPhone is black/frozen or responseless, please click "Fix iOS System" to repair iOS system(compatible with the latest iOS 16) before data recovery. After a few seconds, your device will reboot and get detected by UltData. Note 3: If your iOS device gets stuck in recovery mode after connecting to computer, you can click "Exit Recovery Mode" button on the interface to fix the stuck issue. Note 2: If your iOS device is connected but fails to be recognized, follow the pop-up instruction to solve this problem. Tap “Trust” option and your iOS device will be detected instantly. Also, please check whether you get a pop-up window asking you to tap "Trust" on your device. Note 1: If your iPhone/iPad/iPod is functioning properly and well-connected to computer via USB cable, please unlock it. The program will detect your iOS device automatically if it is connected and trusted. Make sure your iPhone, iPad or iPod is switched on and connect it to your computer or Mac with USB cable. Please launch UltData on your computer, choose "Recover Data from iOS Devices" option.
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